Orders may be canceled before they have been fulfilled or shipped.
How to Cancel an Order
To request a cancellation, contact us as soon as possible with your name and order number:
Phone: 330-349-0700
Email: sales@ridgetoolbox.com
If your order has not yet been fulfilled or shipped, we will cancel it and refund your payment in full to the original payment method.
After an Order Ships
Once an order has shipped, it can no longer be canceled. It may instead be handled as a return under our Returns & Refund Policy.
Please review our Shipping Policy for information regarding processing and fulfillment times.